Provided by: The Orsini Way
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This comprehensive course equips physicians and healthcare professionals with the critical skills needed to disclose medical errors in a way that maintains trust, demonstrates accountability, and prioritizes patient-centered care.
The Orsini Way method goes beyond teaching what to say during a difficult conversation. Participants develop mastery of both verbal and non-verbal communication techniques that foster empathy, enhance understanding, and ensure their message is conveyed with clarity and intention.
Through evidence-based strategies and immersive case studies, the course builds the confidence, and practical skills providers need to navigate these sensitive conversations with professionalism and compassion.