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Customer Service: Relationships and Rapport

Provided by: HealthStream, Inc.

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CE: 1 Hour(s)

Build Strong Customer Relationships Through Effective Communication

Excellent communication in a care setting begins with fostering meaningful relationships in every interaction. This course is designed to help you become an effective listener, use empathy to create strong connections and communicate confidently with non-native English speakers. You’ll gain valuable skills that will set you apart as a compassionate and effective communicator in your chosen specialty.

Course Included