Provided by: HealthStream, Inc.
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Enhance Your Communication Skills in Healthcare
This learning activity is designed to help you strengthen the fundamentals of communication with practical strategies tailored for various healthcare settings. You will boost your ability to communicate with confidence and empathy in real-world scenarios, which will improve the quality of care you provide.
After completing this learning activity, the participant should be able to:
Activity Planners and Authors
None of the planners for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Commercial Support
This activity was not commercially supported.
Criteria for Completion
This activity contains a post-test and reflective/interactive content. You must complete the entire activity, including the evaluation, and score an 80% or higher on the post-test in order to obtain a certificate of completion. Partial credit will not be given.
Licensees must provide their license/member numbers for record keeping purposes. Continuing education licensing/certification requirements vary by profession and state. Learners should contact their licensing/certification board or professional organization to confirm that these contact hours will be accepted. HealthStream does not warrant acceptance.
CE Release & Expiration Dates
Release Date: 04/01/2024
Expiration Date: 3/30/2027
Next Review Date:
This course will be reviewed in 09/30/2027 to determine if the content is still relevant and/or needs to be updated for renewal.
Introduction
Communication Overview
Communication Options and Strategies
Empathetic Listening
Conclusion
Nurses
HealthStream CNE Provider Unit is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. ANCC Provider Number: P0088
This activity is awarded 1.0 contact hour(s); 0 contact hours are in the area of pharmacology.
State Nursing Boards
Arkansas State Board of Nursing
District of Columbia Board of Nursing
Florida Board of Nursing
Georgia Board of Nursing
Michigan Board of Nursing
New Mexico Board of Nursing
South Carolina Board of Nursing
CE Broker Provider Number: 50-907
Course Number: [CourseIdentifier] Category: General
*Please note: Some boards will round the reported contact hours to the nearest 0.5 hour.
Certified Nursing Assistants (CNAs)
Contact Hours: 1.0
State Nursing Boards-Certified Nursing Assistants
Florida Board of Nursing-Certified Nursing Assistants
CE Broker Provider Number: 50-907
Course Number: [CourseIdentifier]Category: General
*Please note: Some boards will round the reported contact hours to the nearest 0.5 hour.